Privacy Policy
1. Data Controller
This website, Pouglia.gr, is operated by Antigoni Poulou company with VAT Number 115120685, located in Greece.
For any privacy-related inquiries, you may contact us at:
Email: info@pouglia.gr
We act as the Data Controller of your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek law.
2. What Personal Data We Collect
We may collect the following categories of personal data:
-Booking & Contact Information
-Full name
-Phone number
-Stay details (dates, number of guests)
-Special requests or messages
-Technical Data
-IP address
-Browser type and version
-Device type
-Operating system
-Referring URLs
-Website interaction data
-Payment Information
Payment card details are processed securely by third-party payment providers. We do not store or have access to your full card details.
3. How We Collect Your Data
We collect personal data when:
-You submit a booking request
-You contact us via email or contact form
-You browse our website (via cookies and analytics tools)
4. Legal Basis for Processing
We process your personal data under the following legal bases:
–Contractual necessity – to process your booking and provide accommodation services
–Legal obligation – for tax, accounting, and regulatory compliance
–Legitimate interest – to improve website functionality and security
–Consent – for analytics and tracking cookies (where required)
5. How We Use Your Data
Your data is used to:
-Manage and confirm reservations
-Communicate regarding your stay
-Process payments securely
-Comply with tax and accounting obligations
-Improve website performance and user experience
-We do not sell or rent your personal data.
6. Data Sharing
We may share data only with:
-Payment processors (for secure payment handling)
-Hosting providers and technical service providers
-Government or tax authorities when legally required
All third parties process data in compliance with GDPR.
7. Data Retention
-Booking records are retained for up to one (1) year after your stay, unless a longer period is required by tax law.
-Accounting records may be retained as required by Greek legislation.
-Analytics data may be retained for statistical purposes.
8. Your Rights Under GDPR
As an EU resident, you have the right to:
-Access your personal data
-Rectify inaccurate data
-Request deletion (subject to legal obligations)
-Restrict processing
-Object to processing
-Request data portability
-Withdraw consent (where processing is based on consent)
-To exercise your rights, contact: info@pouglia.gr
-You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
Cookies Policy
Pouglia.gr uses cookies to enhance your browsing experience.
We may use:
–Essential cookies (required for website functionality)
–Google Analytics (to analyze website traffic)
–Meta (Facebook) Pixel (to measure advertising performance)
Analytics and marketing cookies are activated only after user consent via the cookie banner. You may manage or withdraw your consent at any time through the cookie settings or your browser preferences.
9. Policy Updates
We may update this Privacy Policy periodically. The latest version will always be available on this page.
Welcome to Pouglia.gr. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and make a booking. We comply with the General Data Protection Regulation (GDPR) and applicable Greek laws.
We may collect the following personal data when you use our website: Full name, email address, phone number, stay details (dates, number of guests), and special requests. Payment card details are processed securely through third-party payment processors; we do not store card details. IP address, browser type, operating system, referring URLs, and website activity may be collected via cookies and analytics tools.
We collect personal data when you make a booking through our website, contact us via email or our website contact form, or browse our website (cookies and analytics tools may track usage data).
We use your personal data to process bookings and provide vacation rental services, manage payments securely through third-party payment providers, communicate with you regarding your reservation, requests, or inquiries, improve our website through analytics and user behavior tracking, and comply with legal obligations, including tax reporting and financial records.
We do not sell or share your personal data with third parties except for payment processors, where your payment information is processed securely via our third-party payment provider, and legal authorities if required by law for tax or regulatory purposes.
We store your personal data securely and retain booking information for one year after your stay for administrative and legal purposes. Technical data (cookies, analytics) may be retained for a longer period for website performance analysis. We implement security measures to protect your data, including encryption and access controls.
As an EU resident, you have the right to request a copy of the personal data we hold about you, request corrections to inaccurate or incomplete data, request the deletion of your data (subject to legal requirements), request to limit the processing of your data, object to the use of your data for marketing or analytics, and request your data in a structured format. To exercise your rights, please contact us at info@pouglia.gr.
Cookies Policy
Pouglia.gr uses cookies to enhance your browsing experience and analyze website traffic. We use Facebook Pixel and Google Analytics to track user interactions and improve our services. These cookies collect data on website usage and help us understand visitor behavior. Persistent cookies are stored for a defined period unless you delete them manually. You have the option to accept or reject cookies via our cookie consent banner. You can also manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy (if applicable).
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.
If you have any questions about this Privacy Policy or your data rights, please contact us at:
Email: info@pouglia.gr
Website: www.pouglia.gr
Thank you for trusting Pouglia.gr with your privacy.